Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Response Warranty

  • Each ticket you send to our client help Department will be replied to in less than 60 mins. All normal issues will be responded to immediately. However, if the help question you have sent us calls for help from a licensed technician, we’ll address the ticket to him and will inform you about the delay.

  • Top quality support service
  • Qualified Customer Help Service

  • We offer 24x7 customer help via a ultra–fast ticketing system incorporated into your Control Panel. You’re able to contact us all the time about any of the software applications that come pre–installed on the virtual server, which include the desired Linux OS version, the server administration panel and our custom made Hosting Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • In the Hosting Control Panel that comes totally free along with your virtual server, you can discover an information–rich Help zone, that includes everything you should be informed about when working with your web pages and applications. We have introduced a wide selection of how to articles and reviews and video courses that illustrate the general site administration tasks in an understandable form.