1 hour ticket response
We are committed to delivering a rapid and accurate response to every support ticket submitted by a client. Our trained customer service team representatives will review your inquiry and will offer you the most effective solution. We offer a 1–hour response time guarantee for all tickets. As a matter of fact, the average tech support ticket response time has proven to be twenty minutes.
A Top–Class Client Support Service
We’ve got a team of web hosting support technicians who are prepared to reply to all your requests whenever you are in need of assistance. The majority of our help desk support team representatives have several years of experience in the cloud web hosting packages world, which means that you can constantly count on fast and exhaustive answers to your queries.
An Easy–to–Browse Help Center
In the Hosting Control Panel you’ll find an easy–to–navigate Help section where you can find quick suggestions on how to use our hosting services. You can see the answers to your queries in our F.A.Q. archive, find more information in the web hosting account administration articles or watch the instructional video tutorials.