Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You’ll find almost all the answers to your questions in the intuitive Help section integrated into Gill Hosting’s Hosting Control Panel. It boasts an elaborate repository with regularly asked questions and comprehensive instructional articles prepared by our well–trained help desk support staff.

  • Top quality support service
  • Educational Video Clips

  • We have prepared a collection of how–to video tutorials that detailedly explain how you can deal with a common issue connected to your cloud web hosting packages account. You can find the video tutorials in the Help Center.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 help desk service with a 1–hour response guarantee. Our team of capable tech support engineers will be available to you to attend to all the questions that you may have. During non–peak times, a response will be offered within just 20 minutes.