A 99.9% Server Uptime
Our cloud web hosting platform is based on a secure, top–notch hardware configuration and a significantly tweaked variation of Linux. Thus, no matter what your web site is, or how many visitors you have, or even if there is a distributed denial–of–service assault, our machines will stay up and running and your web sites will stay accessible online.
All our cloud web hosting packages plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s important that you also set up your own network infrastructure. That is the reason why we set up a custom internal network in each one of our data centers. Relying on premium–quality Juniper routers and switches, our internal network allows for incredibly fast data transfer rates and is also fully redundant.
In this way, you will take advantage of a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center as well as in our Australia located data center, regardless of which web hosting offer you have selected.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your hard–earned cash at risk, you can’t feel really safe. That’s why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you don’t feel content with our web hosting service or if you wish to use a bit more robust web hosting solution, such as a Linux VPS hosting packages or even a Linux dedicated servers hosting packages – you’ll get a full refund, without any hidden costs or refund charges.
24/7 Technical Support
If you happen to have a web hosting company, your tech support engineers are of prime importance. This is the reason why we’ve conscientiously assembled a very professional team of customer service technicians, each with several years of practice behind his back. With their help, we offer 24x7 support with all our web hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All customer support tickets are replied to in less than 60 minutes and our average response time is well under twenty minutes!