Though this is not the keyaspect for you to distinguish a trustworthy cloud web hosting supplier from a bad one or a reseller from an actual provider, the option to call and consult with a live person is a sign that you aren't dealing with a one-person company and that you can reach somebody when you need assistance. The telephone support for website hosting services may range from standard to dedicated, so the issues which can be resolved with a phone call differ based on the specific company. Generally, these matters are more basic and feature billing or 1st level technical issues because more complex problems often require a support ticket where both you and the administrators can track what is going on with a specific issue. Nevertheless, the option to call your supplier can save you a lot of time and efforts for the countless small issues that will eventually appear when you manage your website hosting account.

Phone Support in Cloud Web Hosting

If you choose to use one of our cloud web hosting packages, you'll be able to get in touch with our customer support crew via phone for 14 hours per day. We can assist you in choosing the perfect package for your websites since we are aware that it is better to discuss such matters with a live person. In case you already have an account, we will help you with all of your sales/billing questions and / or general issues, even with some tech matters that do not involve too much time or escalation to an administrator because it is more appropriate to open a ticket for time-consuming problems in order to have all the communication in a single place. We have telephone numbers in the US, the UK and Australia, so you are able to call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Hosting

Any time you need more details about the Linux semi-dedicated hosting that we offer, you are able to call any of the three support phone lines we have worldwide - in the U.S.A., the UK and Australia. Thus, you are able to check ahead of time if our services will be appropriate for your sites. If you are already our client and you have a semi-dedicated account, you'll be able to get in touch with us over the phone for fourteen hours every day about any kind of billing or general questions. For entirely tech troubles you are able to employ our ticketing system to get in touch with our technical support as someproblems simply need longer time to be resolved, still we will assist you over the phone with many minor technical problems as well, saving you efforts and time.